NewComm Distributing customers should examine each shipment promptly for correctness and damage. You should contact us to advise us of discrepancies within 48 hours of delivery
An RMA can be requested within 30 days of purchase, providing the original box is factory sealed.
All returns must be packed in an outer carton, in addition to the original box, and properly packaged to arrive undamaged at the location designated on the return authorization issued by NewComm Distributing.
All returns are subject to final inspection and testing.
The safe return of product is the sole responsibility of the business returning the product to NewComm Distributing. Product not packaged in an outer box, or damaged in shipping due to improper packaging, will be rejected. Product in which the original packaging is missing, or has been opened, mutilated, or otherwise defaced will be rejected.
A Return Material Authorization (RMA) is valid for 30 calendar days. Any item not returned within 30 days of RMA issue shall be deemed accepted by the Buyer. Product returned to NewComm Distributing without prior return material authorization will be refused.